FAQs
Frequently Asked Questions
Do you offer free shipping?
Yes! Every order includes FREE standard shipping.
Where do you ship?
We currently ship throughout the United States.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery time:
- United States: 7–15 business days
Shipping times may vary during holidays or periods of high demand.
How do I track my order?
Once your order ships, you'll receive a tracking email containing your tracking information.
You can also visit our Track Your Order page anytime.
Can I change or cancel my order?
If your order has not entered processing, we'll do our best to make changes.
Please contact us as soon as possible.
My tracking hasn't updated.
Tracking information may take up to 72 hours to begin updating after shipment.
Occasionally, packages experience temporary delays while in transit.
What if my item arrives damaged?
Please email us within 7 days of delivery with:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We'll review your request and work to resolve it as quickly as possible.
Do you accept returns?
Yes.
Returns are accepted within our return policy guidelines. Please review our Return & Refund Policy for complete details.
How can I contact customer support?
Email us anytime at:
We typically respond within 24–48 business hours.